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Disabled Access

e.g. Bank, Hotel
e.g. Covent Garden or SW1

Filter your results by their accessible features

  • You are not prioritising for 'Facilities for partially sighted or blind people',press to prioritise
  • You are not prioritising for 'Assisted wheelchair access',press to prioritise
  • You are not prioritising for 'Non assisted wheelchair access',press to prioritise
  • You are not prioritising for 'Facilities for the mobility impaired',press to prioritise
  • You are not prioritising for 'Customer toilet facilities',press to prioritise
  • You are not prioritising for 'Accessible toilets',press to prioritise
  • You are not prioritising for 'Sign language for deaf people',press to prioritise
  • You are not prioritising for 'Facilities for hard of hearing people',press to prioritise
  • You are not prioritising for 'Induction loops available',press to prioritise
  • You are not prioritising for 'Customer car parking facilities',press to prioritise
  • You are not prioritising for 'Accessible car parking',press to prioritise
  • You are not prioritising for 'Staff assistance',press to prioritise
  • You are not prioritising for 'Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin',press to prioritise
  • You are not prioritising for 'Parent with pushchair access',press to prioritise
  • You are not prioritising for 'Baby changing facilities',press to prioritise
  • You are not prioritising for 'Accessible baby changing facilities',press to prioritise
  • You are not prioritising for 'Alternative languages available',press to prioritise

Access Symbols

Direct Enquiries, The Nationwide Access Register, was developed in partnership with RADAR and the Employers’ Forum on Disability to provide people with information about disabled access in buildings and premises all across the UK. The register has expanded since its creation to include additional information for parents such as pushchair access. Direct Enquiries works with all the organisations registered, these companies provide Direct Enquiries with comprehensive information about their disabled access and facilities.

Users can search for any of these businesses nationwide, from St. Helier on Jersey to Kirkwall on Orkney, on our homepage. They can search for accessible buildings, prioritising their search using our disabled access, pushchair access and general access symbols.

Below are the disabled access symbols that can be used to prioritise searches on Direct Enquiries, The Nationwide Access Register. Next to each symbol is a description of the type of disabled access it represents. Also shown below are the access symbols that can appear on a company’s results page if they have that particular facility.

Prioritising your search using the symbols below will return premises that have:

  • Disabled access facilities for partially sighted or blind people Disabled access facilities for partially sighted or blind people
  • Disabled access facilities for wheelchair users (with assistance) Disabled access facilities for wheelchair users (with assistance)
  • Disabled access facilities for wheelchair users Disabled access facilities for wheelchair users
  • Disabled access facilities for people with mobility impairments Disabled access facilities for people with mobility impairments
  • Toilets that are accessible for disabled people Toilets that are accessible for disabled people
  • Customer Toilet Facilities Customer Toilet Facilities
  • Parent with pushchair access Parent with pushchair access
  • Baby changing facilities Baby changing facilities
  • The ability to arrange sign language interpreters / communication The ability to arrange sign language interpreters / communication
  • Disabled access facilities for people that are hard of hearing Disabled access facilities for people that are hard of hearing
  • Induction loops fitted An induction loop has been installed to benefit our hard of hearing customers
  • Drop down / low counters / payment counters to ease access for disabled people Drop down / low counters / payment counters to ease access for disabled people
  • Disabled access facilities for people with mobility impairments Car parking facilities for disabled people
  • Customer car parking facilities Customer car parking facilities
  • Staff trained to help with improving disabled access Staff trained to help with improving disabled access
  • Accessible baby changing facilities Accessible baby changing facilities
  • Alternative languages available Alternative languages available

Additional Symbols

Many companies also provide the following disabled access facilities, which are detailed in their search results. Premises displaying these facilities have:

  • Trolleys designed to fit to wheelchairs Trolleys designed to fit to wheelchairs
  • Specialised adult changing facilities that are accessible for disabled people. Specialised adult changing facilities that are accessible for disabled people.
  • Fitting rooms that are accessible for disabled people Fitting rooms that are accessible for disabled people
  • An intercom providing communication with staff An intercom providing communication with staff
  • Accessible bath available Accessible bath available
  • Roll-In shower available Roll-In shower available
  • Temporary ramps available icon Temporary ramps to improve disabled access
  • Accessible lift available icon A lift that is accessible for wheelchair users
  • Automatic doors present icon Automatic doors that can improve disabled access
  • Alternative services to improve disabled access Alternative services to improve disabled access
  • Hoist available Hoist available

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